Support & Care

Here to help you protect heritage

Whether you have questions about our international plastic-free shipping, artisan commissions, or bulk corporate orders, our team is ready to assist.

Our Promises

Hassle-free shipping and returns

Plastic-Free Shipping

30-Day Returns

Custom Commissions

We ship worldwide in secure, entirely plastic-free packaging, ensuring delicate wooden toys and crafts arrive safely.

Enjoy a 30-day hassle-free return window on all wooden toys and art pieces if they do not meet your expectations.

Reach our support team for bulk corporate gifting or custom artisan commissions from direct rural clusters.

Common Questions

Frequently Asked Questions

How do you package delicate crafts?

Where do your toys come from?

We pack every order using recycled paper, corrugated boards, and natural starch peanuts. No plastic bubble wrap is ever used.

Our toys are sourced directly from traditional artisan clusters, including the GI-tagged Channapatna craft region in Karnataka.

Do you ship internationally?

Can I request custom crafts?

Yes, we ship to conscious families and collectors worldwide. Customs and delivery timelines depend on your region.

Absolutely. We coordinate custom commissions and bulk corporate gifting directly with our rural artisan partners.

Direct Line

Connect with our team

Have a specific question about an artisan's work or bulk orders? Fill out the form and we will get back to you within 24 hours.